716-257-1111
Terms of Service

Welcome to Brogo Brokers Insurance Agency ("Brogo Brokers," "we," "us," or "our"). By accessing or using our website, services, and communication platforms, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our services.


1. Services Provided

Brogo Brokers provides insurance services, including but not limited to, quotes, policy issuance, claims assistance, and customer support. All services are subject to availability and applicable state and federal regulations.


2. Communications & Messaging

By providing your contact information, you consent to receiving communications from Brogo Brokers via phone calls, emails, and text messages for the following purposes:

  • Updates regarding your quotes, policies, renewals, claims, or other relevant information.
  • Appointment reminders and service updates.
  • Employment-related notifications if you are a job applicant.
Standard Messaging Disclosures:
  • Message and data rates may apply. Message frequency may vary.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms of Service.

3. Consent for SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties.


4. Types of SMS Communications

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your [appointments/billing, etc.].

Example:

"Message frequency may vary. You may receive up to 6 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Brogo Brokers in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@brogobrokers.com and 716-257-1111

If you have consented to receive text messages from Brogo Brokers, you may receive text messages related to:

  • Policy updates, renewals, and claims notifications.
  • Appointment reminders and service confirmations.
  • Customer support and general inquiries.

5. User Responsibilities

By using our services, you agree to:

  • Provide accurate and up-to-date information.
  • Not engage in any fraudulent, deceptive, or unlawful activities.
  • Maintain the confidentiality of your login credentials, if applicable.

6. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. By using our services, you consent to our data practices described therein. Please review our Privacy Policy here.


7. Third-Party Links & Services

Our website or communications may contain links to third-party services or websites. Brogo Brokers is not responsible for the content, privacy practices, or policies of these external sites.


8. Limitation of Liability

To the fullest extent permitted by law, Brogo Brokers is not liable for any direct, indirect, incidental, consequential, or punitive damage arising from your use of our services.


9. Changes to These Terms

Brogo Brokers reserves the right to modify or update these Terms at any time. Continued use of our services after such changes constitutes acceptance of the revised Terms.


10. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Brogo Brokers Insurance Agency

support@brogobrokers.com

2789 Union Rd 400 Cheektowaga, NY 14227

Phone: 716-257-1111

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.